Privacy Policy for GlucoBP Monitor
Thank you for choosing GlucoBP Monitor (the “App” or “Software” or “Service”).
This Privacy Policy explains how AIS Business Mexico (“we”, “our”, or “us”) collects, uses, and protects your personal information while you use this Application.
We value your privacy and are committed to handling your data responsibly. Please read this Privacy Policy carefully. By using the App, you agree to the terms described in this document. If you do not agree, please stop using the App.
This Privacy Policy applies only to GlucoBP Monitor and does not apply to any third-party websites, services, or applications you may access through the App.
- Information We Collect
- We process two types of information:
1.1 Information Automatically Collected
When you use GlucoBP Monitor, certain information may be collected automatically through iOS APIs:
Technical Information
We may collect technical data related to your device and your use of the Service, including:
- Device type, operating system name and version
- App configuration and settings, App version
- ISP, IP address, device identifiers (such as UUID, anonymous identifiers)
- Advertising identifiers such as Apple’s Identifier for Advertisers (IDFA)
- Device configuration and performance data
- Crash logs and diagnostic information (if enabled by the user)
Payment and Subscription Data
If you purchase a subscription or paid feature through Apple:
- We may collect subscription information such as purchase items, payment time, subscription status, and order history via Apple’s official APIs.
- We do not collect or store your payment card details. Apple processes and protects your payment information. Please refer to Apple's privacy policy for details.
1.2 Information You Provide to Us
Support Information
If you contact us for support via email or through the App, we may collect:
- Your email address
- Your name (if provided)
- Information you voluntarily share (e.g., bug reports, screenshots, device details)
- This information is used only to provide customer support.
User ID
To operate the App, we may generate an anonymous internal user ID that does not personally identify you. This ID may be linked with technical information described above.
Camera and Photos Access
If the App includes features requiring access to:
- Camera
- Photo Library
- You may voluntarily grant permission. These images are used only for App functionality and are never uploaded without your consent.
- How We Use Your Information
- We use collected information for the following purposes:
- To operate, maintain, and improve the App
- To provide existing and new features
- To personalize and optimize user experience
- To monitor performance, debug, and troubleshoot
- To ensure security and prevent fraud
- To comply with applicable laws or government requests
- To resolve disputes and enforce our terms
- If we introduce a new purpose for data processing, we will update this Privacy Policy accordingly.
- How Your Information May Be Shared
- We share your information only in the following cases:
3.1 Service Providers
We may share anonymized or technical data with third-party service providers that help us operate the App (e.g., analytics or crash reporting tools).
We do not sell or rent your personal data.
3.2 Legal Requirements
We may disclose your information if required:
- To comply with law
- To protect our rights or safety
- To protect users or others
- To investigate fraud or security issues
- To respond to lawful government requests
3.3 Third-Party Links
The App may include links to third-party websites or services. We are not responsible for their privacy practices or content.
- International Data Transfers
- Because we provide services globally, automatically collected data may be transferred to servers outside your country.
- If you are located in the EEA, you provide explicit consent for international data transfers by using the App.
You may withdraw your consent at any time by contacting us.
- Data Retention
- We retain your personal information only for as long as necessary:
- To provide the Service
- To comply with legal obligations
- To maintain security and prevent fraud
- To preserve legitimate business interests
- If you wish to delete your data, you may request it via email. Some anonymized data may remain for backup and legal compliance.
- Your Rights
- Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Request a copy of your stored information
- To exercise these rights, contact us at:
- 📧 sulencia@aisbusinessmexico.com
- Security
- We take appropriate technical and organizational security measures to protect your data, including:
- Encryption where possible
- Limiting access to authorized personnel
- Secure storage and transmission practices
- However, no method of internet transmission or storage is 100% secure.
- If a data breach occurs, we will notify you according to applicable laws.
- For security-related questions, email us anytime.
- Children’s Privacy
- GlucoBP Monitor is not intended for children under 13, or the minimum age required in your country.
- We do not knowingly collect data from children.
- If you believe a child has used the App, please contact us at once and we will delete the data promptly.
- Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- Changes will be posted within the App or in other appropriate places. Please check back periodically to stay informed.
- Contact Us
- If you have any questions about this Privacy Policy or the Service, please contact us:
- 📧 sulencia@aisbusinessmexico.com